Privacy & Cookie Policy

1. Introduction

VergenticAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect information about you in the following ways:

• Personal Data: Name, email address, company name, and job title when you register for an account, request a demo, or contact us.
• Usage Data: Information about how you interact with the platform, including pages visited, features used, and time spent.
• Device Data: Browser type, IP address, operating system, and referring URLs.
• Payment Data: Billing information processed securely through our third-party payment processors. We do not store full card details.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the VergenticAI platform
• Process transactions and send related information
• Send administrative and product update communications
• Respond to support requests and inquiries
• Analyze usage trends to improve our product
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform (e.g., hosting, analytics, payment processing), subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights.

5. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function. They cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and choices to personalize your experience.
• Marketing Cookies: Used to track visitors across websites to display relevant advertising.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the platform.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. We will respond within 30 days.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability

To exercise any of these rights, contact us at support@vergenticai.com.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the updated policy.